Visit a Centre
Open centres dialog
Open menu
Help me find
Open search
Open notifications
5
City of Sydney
City of Sydney
Loading...
Home
Online Portal
Online
portal
FAQ's
Find answers to common questions about the online customer portal
Check out our FAQ's
What are the benefits of the customer portal?
Why have I not received my log-in details for the online portal?
Why am I unable to access the portal or purchase a membership online?
How can I reserve a spot in a group exercise class?
When can I expect my direct debit to be processed?
How can I update my direct debit payment method?
How can I view a tax invoice for my previous direct debit payments?
How is my personal data being handled?
Is there a mobile app I can use?
My membership payment has declined, how can I make a payment to catch-up?
How can I vary, suspend or cancel my membership?
Can I view lane availability in the online portal?
Visit a Centre
Open centres dialog
Open menu
Help me find
Open search
Open notifications
5
City of Sydney