Accessibility

We welcome all members of our diverse community - regardless of age, disability, chronic condition or cultural background.

Hydrotherapy pool with ramped access at Gunyama Park Aquatic and Recreation Centre

Our centres are designed to provide fitness and leisure opportunities for all, and we support anyone who requires additional assistance or modified programs.

What accessible facilities are available?*

  • Mobility parking spaces

  • Lift access

  • Ramped access to entry ways

  • Ramped access into aquatic facilities

  • Aqua wheelchair available on-site

  • Accessible change rooms

  • Changing room and pool hoist

*Accessible facilities vary per centre.

ACON Welcome Here Project

All of our centres across Sydney are registered with ACON's Welcome Here Project, affirming our commitment to facilitating safe spaces for LGBTQIA+ communities.

City Access Card

Access cards are available to enjoy at a reduced entry fee at our aquatic and fitness centres for:

  • City of Sydney residents

  • Dependants 16 years and under who live with eligible low-income owners

City Access Card entry fees
Aquatic entry$2
Aquatic multi-visit pass$20
Swimming lessons$4
Gym and group exercise class$5.50

You must also be one of the following:

  • A holder of a valid Commonwealth Health Care Card, a Pensioner Concession Card or Seniors Health Card (not a Seniors Card)

  • Assessed as suffering financial hardship

  • An asylum seeker or refugee living in the City of Sydney.

Non-City of Sydney local government area residents can apply for an access card to use at our aquatic and fitness centres during off-peak times only. Off-peak times are:

  • Weekdays: 8am to 3pm and 7pm to close

  • Weekends: 1pm to close

To apply for a City Access Card, complete the application form available to download via the link below, and return it to any City of Sydney Customer Service Centre.

Our programs

We partner with a number of local community organisations to facilitate access to fitness and leisure opportunities. We also deliver ongoing programming that can be accessed via referral.

Exercise Physiology

Exercise Physiology is suitable for anyone who has sustained an injury or medical condition that can be improved with exercise treatment or management.

Our Accredited Exercise Physiologists are equipped with the knowledge and skills required to help deliver effective and safe exercise interventions to those who may be living with acute or chronic injury and illness.

Learn more about exercise physiology

Access Key

In partnership with Access Ability Australia, our Access Keys offer a stepped guide of our centres, highlighting accessible features and providing essential information on what to expect when visiting.

The Access Key information guide provides information, prediction, structure, orientation, and sensory integration to help visitors with Autism, cognitive disability, intellectual disability, dementia, and Alzheimer’s to familiarise themselves with the facility and plan their journey ahead of time, online.

The Access Key is offered in full colour including contextualised photographs as well as being offered in a large print text only format. Access Ability Australia have partnered with Vision Australia to bring you Access Keys in alternate formats. The text only Access Key has been formatted for people with low vision or who are blind and use assistive technology to access documentation.

For Access Keys in audio or Braille, please contact Access Ability Australia.

  • Customised guide per centre

  • Accessibility information curated by healthcare professionals

  • Includes coloured photographs, supportive text, a visual communication board as well as sensory elements of experience

  • Available for download in full colour PDF and text only formats

A centre Access Key is currently available at;

Coming soon

Cérge

Cérge offers assistive technologies, including a companion microsite and companion app, for;

  • Individuals with disability

  • Support workers

  • Carers

  • Parents

Accessible features found on Cérge include;

  • Visual story and sensory guide

  • Access guide

  • Key word sign board

  • Communication board

  • Audio guide

Cérge is currently available at;

Coming soon

  • Andrew (Boy) Charlton Pool

  • Prince Alfred Park Pool

Download the Cérge app

Get it on Google Play

For Android users

Available on the Apple Store

For iPhone users

Have a question for our team?

For more info about any of our services, please .