City of Sydney Leisure

Updating
our
booking
policy
for
a
better
experience

To keep things safe and fair for all, we're reinforcing our booking policy for group exercise classes

Participants in a Reformer Pilates class at Gunyama Park fitness studio

Published Thu, 3 Apr 2025

We're excited to see our group fitness community grow and are committed to providing safe, high-quality classes for you.

To help us do that, we’ll be reinforcing our Group Exercise booking policy starting Thursday 1 May.

What you need to know

  • Bookings are required before entry

    Remember to secure your spot in advance.

  • Book via the online portal anytime up until 5 minutes before the class begins

  • No late entry to classes

    Once the class starts, doors will be closed to ensure a safe and smooth session.

  • New to a class or just starting out? Please arrive at least 10 minutes early

    Arriving early means you'll have time to check in with your instructor, go over important class details and get familiar with any equipment.

Why are we reinforcing this?

  • Safety is our top priority

    Proper warm-ups help prevent injuries and allow our instructors to manage classes more effectively. We also want to ensure there's plenty of space in the studio, so you can exercise comfortably.

  • Fairness to all

    Booking ensures we can accommodate as many members as possible, giving everyone the opportunity to join in.

  • A better experience

    Knowing who's coming allows our instructors and team to plan classes more effectively, ensuring you get the best workout experience possible!

  • Arriving on time means a disruption-free class

    Being on time ensures everyone gets the most out of their lesson. Late arrivals can disrupt the class flow and make it harder for participants to stay focused.

Booking windows

  • Cardio, Aqua, Wellness, Cycle and Functional classes

    72 hours in advance

  • Reformer Pilates

    24 hours in advance

Ready to book into a class?

Go to your online portal and reserve your spot!

To explore the exciting range of group exercise classes we offer and view the timetables, visit our Group Exercise page.

Our friendly reception team in-centre is also happy to help with bookings, or you can contact our Help Desk on 1300 198 412 or send an email to askbelgravia@belgravialeisure.com.au

Thank you for being part of our community and helping us create the best group exercise experience for all!