City of Sydney Leisure

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360 members, Learn to Swim participants, and visitors can now simplify their fitness journey with the new online portal - making bookings and memberships hassle-free.

Man and woman sitting in Gunyama Park Cafe browsing a mobile phone

Published Mon, 16 Dec 2024

Members and visitors to the City’s aquatic and fitness centres, now have access to an optimised digital experience via a personalised and free, online customer portal.

This user-friendly platform is packed with features that enhance your membership experience, making it easier to stay on top of your fitness goals.

What are the key benefits of your online portal?

1. Easily manage your membership and profile

Take control of your membership with convenient tools to review and update your information, including personal details and preferences. Everything you need is in one place for a seamless and tailored experience, ensuring accurate communication and access to updates.

2. Book your next group exercise class

Quickly secure a spot in your favourite classes, from yoga to high-intensity interval training. Avoid missing out on popular sessions by booking ahead with just a few clicks.

3. More connection with your fitness and wellbeing

Access progress tracking, goal-setting tools, and interactive features to keep you motivated and involved in your fitness journey.

4. View your upcoming activity schedule

Stay on track by viewing all your scheduled bookings and classes in one spot. Plan your week effectively and adjust as needed to fit your lifestyle.

5. Connect with other available services

Explore additional offerings like crèche services for your kids or register for sports competitions to challenge your skills. Enjoy a holistic fitness and leisure experience that accommodates your lifestyle and family needs.

6. Book your onboarding sessions

Easily schedule your onboarding fitness sessions through the portal, for a fast and convenient way to secure your spot and stay on track with your health and wellbeing journey with us.

Exciting new features coming soon

• Updating payment methods
• Viewing past and future invoices, pay overdue accounts
• Checking billing information

Don’t have a login?
It’s simple to get started:

  • Visit the customer portal log-in page

  • Enter your first name, last name, phone and email

  • Submit your details and you are good to go

If are having any issues or have any questions, contact the help desk on 1300 198 412 or send an email to askbelgravia@belgravialeisure.com.au

Log into your customer portal today to make sure your details are up to date and ensure you're ready for upcoming changes in early 2025. Familiarise yourself with the portal and save it for easy access to maximize its benefits.